eLearning

Intro to RAD

Untitled Project.mp4

Note: Due the confidential and proprietary nature of this project, segments of this clip have been blurred and/or redacted

About the project

Client

Waymo is an autonomous driving technology company with a mission to make it safe and easy for people and things to get where they're going.

Overview

Waymo wanted to shorten their RAD curriculum from 12-9 weeks while maintaining performance.

Introduction to RAD (described in the video) was the first course within the curriculum.

Learners

RAD team mates respond to requests from the Waymo driver. They must respond quicly and accurately.

KPIs

Time to respond to questions
Accuracy

Problems with existing training

Training is classroom-led, making it harder to scale the RAD team
Training is passive, with little hands-on practice time

About the solution

A training program that includes:

Highly interactice eLearning
Classroom based training
On the job training / coaching program
Simulation time
Office hourse

My responsibilities

Design the curriculum
Develop slide decks and eLearning modules
Ensure style guide is followed across the curriculum
Lead meeting with subject matter experts

Tools

Storyline
Google Suite
SnagIt

Impact

Shortened training program from 12 to 9 weeks, while maintaining accuracy and response time, saving around $4K per trainee

eLearning templates

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Jeopardy

This template is inspired by the game jeopardy. I think this activity would work well for onboarding.